Privacy policy

Last updated: September 2026

CapMarketing Consultants ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect when you visit capmarketingconsultants.com, how we use it, who we share it with, and the choices available to you.

We are a Canadian-incorporated business working with clients across North America, the United Kingdom, and Europe. Depending on where you are located, you may have rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the UK and EU General Data Protection Regulation (GDPR), or other applicable privacy laws.

If you have questions about this policy or how we handle your information, contact us at gemma@capmarketingconsultants.com.

Information we collect

When you visit this website

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs this data to run this website and to protect and improve its platform and services. You can read more about how Squarespace uses this data in the Squarespace Privacy Policy at https://www.squarespace.com/privacy.

Site analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps.

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and performance cookies are used on this website only if you accept them through our cookie banner. These cookies allow us to view site traffic, activity, and other data. You can decline non-essential cookies or change your preferences at any time through the cookie preferences link on this site.

When you contact us through a form

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. This includes your first and last name, company name, email address, and the details you provide about your project.

We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. Form submissions are also delivered to and stored in our business email, which is hosted by Google Workspace.

Fonts

This website serves font files from and renders fonts using Google Fonts. To properly display this site to you, Google may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you are viewing on it

  • Your IP address

How we use your information

We use the personal information described above to:

  • Operate, secure, and maintain this website

  • Understand how visitors use the site so we can improve it

  • Respond to enquiries you send us

  • Communicate with you about our services where you have asked us to, or where we have an ongoing business relationship

  • Meet our legal and regulatory obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Who we share your information with

We share personal information only with service providers who help us operate this website and our business:

We may also disclose personal information where required by law, or to protect our legal rights.

Legal basis for processing

Where the GDPR applies to you, we process your personal information on the following bases:

  • Legitimate interests, for operating and securing the website, understanding site traffic, and responding to business enquiries

  • Consent, for analytics and performance cookies, which are set only if you accept them through our cookie banner 

  • Legal obligation, where we are required to retain or disclose information by law

International transfers

We are based in Canada, and our service providers may store and process personal information in Canada, the United States, and elsewhere. Where personal information is transferred out of the United Kingdom or the European Economic Area, we rely on our service providers' safeguards for those transfers, including standard contractual clauses where applicable.

How long we keep your information

We keep enquiry and correspondence data for as long as necessary to respond to you and to maintain our business relationship, and thereafter only as long as we have a legitimate business or legal reason to do so. Website analytics data is retained in accordance with Squarespace's standard retention periods.

If you would like us to delete information you have sent us, contact us at gemma@capmarketingconsultants.com.

Your rights

Depending on where you are located, you may have the right to:

  • Access the personal information we hold about you

  • Ask us to correct information that is inaccurate or incomplete

  • Ask us to delete your personal information

  • Object to or ask us to restrict how we process your information

  • Withdraw consent where we rely on it, including for cookies

  • Request a copy of your information in a portable format

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at gemma@capmarketingconsultants.com. We will respond within the timeframes required by applicable law.

If you are in the United Kingdom, you may complain to the Information Commissioner's Office. If you are in the European Economic Area, you may complain to your local data protection authority. If you are in Canada, you may complain to the Office of the Privacy Commissioner of Canada.

Security

We take reasonable steps to protect personal information from loss, misuse, and unauthorized access. Our website and email providers maintain their own technical and organizational security measures. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have questions about this policy or wish to exercise any of your rights, contact:

CapMarketing Consultants

gemma@capmarketingconsultants.com